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All purchasers must confirm they are of legal age before entering the site. Age verification may be required before checkout or upon delivery, depending on local laws.

We ship only where permitted by law.

Terms & Conditions

Terms of Service

 

1. General Information

Company Name: SnusPouch Nord AB
Brand: SnusPouch
Address: Vasagatan 28, 111 20 Stockholm, Sweden
Email: support@snuspouch.com

These Terms of Service apply to all purchases made through the SnusPouch website and online store.

 

 

2. Products and Intended Use

 

SnusPouch offers nicotine pouches and related tobacco-free nicotine products. Nicotine is an addictive substance, and all products available on our website are intended only for adults.

 

The legal purchasing age may vary depending on your jurisdiction, but generally customers must be 18 years or older (or higher where required by local law).

It is the responsibility of the customer to ensure that the purchase, import, possession, and use of nicotine products comply with the laws of their country or region.

 

3. Prices and Payment

 

All prices displayed on the website are listed in Euro (EUR) and may include applicable VAT where required.

SnusPouch reserves the right to modify prices or product availability at any time without prior notice.

Payment must be completed using the available payment methods provided during checkout. By completing a purchase, you confirm that you are authorised to use the selected payment method.

Customers are responsible for any import duties, taxes, or additional charges that may apply in their country.

 

 

4. Orders and Order Confirmation

 

After placing an order on our website, you will receive an order confirmation email summarising your purchase.

This confirmation indicates that we have received your order request. However, we reserve the right to cancel or decline an order in certain circumstances, including suspected fraud, payment issues, or regulatory restrictions.

 

 

5. Delivery

 

Orders placed through SnusPouch are processed and shipped using third-party logistics and delivery providers.

 

Shipping options, estimated delivery times, and applicable shipping fees are displayed during checkout.

 

While we aim to dispatch orders promptly, delivery times are estimates only and may vary due to factors outside our control, including carrier delays, customs processing, or regional restrictions.

 

Customers are responsible for ensuring that delivery of nicotine products is permitted in their destination country.

 

 

6. Right of Withdrawal

 

Customers may withdraw from their purchase within 14 days of receiving the product, in accordance with applicable consumer protection laws.

 

To exercise the right of withdrawal, the customer must notify us and return the product unused, unopened, and in its original packaging.

 

Return shipping costs are the responsibility of the customer, unless otherwise required by law.

 

7. Complaints

 

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

 

After reviewing the issue, we may provide a replacement, refund, or other appropriate resolution depending on the situation.

 

8.Liability and Limitation of Liability

 

SnusPouch is not responsible for damages resulting from improper use or misuse of nicotine products.

 

To the maximum extent permitted by law, our liability in connection with any product purchased through the website is limited to the purchase price of the product in question.

 

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

 

After reviewing the issue, we may provide a replacement, refund, or other appropriate resolution depending on the situation.

 

9. Privacy Policy

 

By using our website and placing orders, you agree to the collection and processing of personal data as described in our Privacy Policy.

Personal information is handled in accordance with applicable data protection laws, including the GDPR where applicable.

 

10. Changes to These Terms

 

SnusPouch may update or modify these Terms of Service at any time.

Any changes will be published on this page, and the updated terms will apply to orders placed after the revised version becomes effective.

11. Governing Law and Jurisdiction

 

These Terms of Service are governed by the laws of Sweden.

Any disputes arising from purchases made through this website shall be subject to the jurisdiction of the competent courts in Sweden.

 

12. Promotions and Loyalty Programs

 

From time to time, SnusPouch may offer promotions, discounts, or loyalty programs.

SnusPouch reserves the right to modify, suspend, or terminate promotional programs or rewards if misuse, fraud, or violations of these terms are detected.