Terms & Conditions

This website is operated by SnusPouch (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, including all content, services, tools, and transactions (collectively, the “Services”). 

By accessing the website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services immediately. 

We reserve the right to update or modify these Terms at any time. Any changes will become effective upon publication on the website. Continued use of the Services after such changes constitutes acceptance of the updated Terms. 

Our products are intended for adults only. You must be at least 18 years old, or the legal age required to purchase nicotine products in your country of residence, to access this website or place an order.  We reserve the right to request age verification at any stage and may refuse service or cancel orders if age eligibility cannot be confirmed. 

Creating an account is optional but may be required for certain features. 

If you create an account, you are responsible for: 

• Providing accurate and current information 
• Maintaining the confidentiality of your login details 
• All activities conducted under your account 
• You must notify us immediately of any unauthorised use or security breach. We reserve the right to suspend or terminate accounts suspected of misuse, fraud, or violation of these Terms

• All orders are subject to acceptance and availability. 
• It is your responsibility to ensure that the purchase, importation, and use of nicotine products are legal in your country or region. We do not accept liability for orders placed in violation of local laws or regulations. 
• We reserve the right to refuse or cancel orders that may breach legal, regulatory, or compliance requirements. 

• Delivery times are estimates only and may vary depending on destination, customs procedures, or external factors beyond our control. 
• Cross-border shipments may be subject to customs inspections, duties, or restrictions. Any additional charges or delays resulting from customs are the responsibility of the customer. 
• Please refer to our Shipping Policy for further details. 

• All payments must be made using the authorised payment methods displayed at checkout. 
• Orders will not be processed until payment has been successfully received. If payment is declined or reversed, we reserve the right to cancel the order. 
• Refunds, where applicable, will be processed using the original payment method in accordance with our Refund Policy. 

• All content on this website, including text, graphics, logos, trademarks, images, and design elements, is owned by or licensed to SnusPouch and is protected by applicable intellectual property laws. 

• You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent. 

• To the fullest extent permitted by law, SnusPouch shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or Services. 

• We do not guarantee that the website will be uninterrupted, secure, or error-free. Use of the Services is at your own risk. 

• Nothing in these Terms excludes or limits liability where such limitation is not permitted under applicable law. 

• We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice. 

• We may suspend or terminate access to the website or your account if you violate these Terms. Provisions intended to survive termination shall remain in effect.